Privacy Policy
Information We Collect
We may collect information you provide directly, such as name, username, email address, login credentials, account preferences, support communications, and payment or billing information handled by service providers. We also may collect technical information such as IP address, browser type, device identifiers, cookies, log data, authentication records, and activity information relating to use of the platform. If you connect a broker, we may process the account identifiers, authorization tokens, order instructions, order status, positions, balances, and related data needed to provide automation features.
How We Use Information
We use information to operate, maintain, secure, and improve the platform; authenticate users; provide automation features; communicate with users; process transactions; diagnose bugs; monitor performance; prevent fraud and abuse; comply with legal obligations; enforce our terms; and protect the rights, safety, and property of AutoTradix, its users, and others.
Disclosures to Third Parties
We may disclose information to service providers, infrastructure vendors, analytics providers, payment processors, customer support tools, and your connected broker to the extent needed to operate the platform and deliver requested functionality. We also may disclose information if required by law, legal process, regulation, government request, investigation, or to protect against fraud, abuse, security threats, or legal claims. We do not sell your personal information for money.
Cookies, Logs, and Analytics
We may use cookies and similar technologies to maintain sessions, remember preferences, measure usage, detect abuse, and improve the platform. Browser and device settings may let you limit certain cookies, but some functionality may not work correctly if you do.
Data Retention and Security
We use administrative, technical, and organizational safeguards designed to protect information, but no method of transmission, storage, or security is guaranteed to be completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, for legitimate business needs, for legal compliance, for dispute resolution, and for enforcement of our agreements.
Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, subject to legal and operational exceptions. We may need to verify your identity before acting on a request, and some information may be retained as required for security, legal, fraud-prevention, and recordkeeping purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when posted unless a later effective date is stated.
Contact
For privacy-related requests, contact [email protected].
Last updated: March 29, 2026